SPA & SALON

TILL

Create tickets in a couple of clicks.

  1. Quick
    Several tickets can be opened at once. Change performers, add or remove a service...
  2. Practical
    Multiple payments, predefined special rates, discounts
  3. Thorough
    Report printing with statistics for services, employees, clients and stock
  4. Simple
    Client balances, loyalty points, last purchases, change and tip management

CLIENTS

Create an in-depth client file to increase your salon's value

  1. Data quality
    Address, phone numbers, email, Facebook page, sold products, average bill, visit frequency, waiting time and handling time
  2. History
    Each clients's purchase and technical history, till history, loyalty points

EMPLOYEES

Organise your time with a roster adapted to your needs and create challenges to motivate your team

  1. Employee files
    Basic information: address, phone, email, availability, commissions, passwords
  2. Rosters
    All the elements required to organise your schedule for the coming days and weeks.
    Your employees' presence and occupation times are taken into account
  3. Wage management
    Commissions, salaries, objectives, employee stats, tips and advances
  4. Create targets
    Define annual targets to motivate your team and involve them in the salon's growth.
    Follow your employees' turnover growth for a given period and assign commissions accordingly.

LOYALTY

Create a lasting relationship with your clients

  1. Loyalty points
    The loyalty module lets you assign a loyalty card to your clients and reward them with gift points.
    How you give out points is entirely up to you and can be defined in different ways for different cards.
  2. Validity
    Define based on:

    • sex
    • age
    • days of the week
    • validity duration

On each visit your clients will earn points based on the card assigned to them. You can see their points at a glance.

STOCK

Keep your stock levels perfectly balanced, saving time and money.

  1. Simple management
    Merlin lets you manage your stock better by considerably reducing costs and saving time across the board.
    Scan, save, and your stock quantity is adjusted.
  2. Practical
    Product files, supplier files, label printing, mass price changing.
  3. Efficient
    Inventory (inputs and differences), orders with suggested quantities, input, delivery, history, order tracking with stock in and out movements by name or barcode.

APPOINTMENT BOOK

Optimise performance and occupation times

  1. Peak and trough management
    View peak and off-peak times at a glance, split appointments between employees, search for clients by name, phone number, loyalty card number.
  2. Extras
    Automatic text reminders and confirmations (SMS subscription required), statistics management (no-shows, cancellations), appointment book can be used as the main screen.

ACTIVITY ANALYSIS

Get a quick idea of your salon's status and the impact of all the changes you make, such as new services and employees.

  1. Visual tools for measuring your salon's activity
    Salon figures in graph form, growth curves, performance comparisons from one year to the next.
  2. Multiple dashboard reports
    Turnover growth tracking, client movement overview (frequency and spending trends), employee career tracking, service and retail growth